{"id":44,"date":"2024-06-14T09:50:16","date_gmt":"2024-06-14T09:50:16","guid":{"rendered":"https:\/\/dentalcushions.com\/?page_id=44"},"modified":"2024-10-23T00:57:07","modified_gmt":"2024-10-22T23:57:07","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/dentalcushions.com\/index.php\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44\" class=\"elementor elementor-44\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39d928d elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39d928d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b0359da\" data-id=\"b0359da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2fec0b elementor-widget elementor-widget-heading\" data-id=\"d2fec0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns and Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-845bb3c\" data-id=\"845bb3c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36a782c elementor-icon-list--layout-inline elementor-align-end elementor-mobile-align-end elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"36a782c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-da8f131 e-flex e-con-boxed e-con e-parent\" data-id=\"da8f131\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43a93c3 elementor-widget elementor-widget-heading\" data-id=\"43a93c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need to return a product - See everything you need to know.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc6416a elementor-widget elementor-widget-text-editor\" data-id=\"cc6416a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"row\">\n<div class=\"col pb-3\">\n<p>ENdynamics Ltd., as DentalCushions.com, will offer a refund, provided the item is returned to us within 30 days of receipt. The Consumer Rights Act 2015 allows 14 days to cancel an order but we offer a 30 days <span style=\"text-decoration: underline;\"><em><strong>No Quibble<\/strong><\/em><\/span> Guarantee for product returns.<\/p>\n<p>There are certain circumstances where returns may not be possible, please read the information below;<\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col pb-3\">\n<div class=\"lead lead--large mb-2\">\n<h2 class=\"textblock-title\">Can I change my mind? I\u2019ve ordered the wrong product<\/h2>\n<p><a class=\"after-header\" name=\"returns___part_2\"><\/a><\/p>\n<\/div>\n<p>ENdynamics have a 30 day No Quibble Guarantee as long as the Dental Cushion is returned unused, in its original condition and packaging, and within 30 calendar days of receipt.&nbsp;<\/p>\n<p>When returning an order to ENdynamics please be aware that you will need to both pay for, and be responsible for, the Dental Cushion return. ENdynamics recommend that you take out a tracked, insured return.&nbsp;<\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col pb-3\">\n<div class=\"lead lead--large mb-2\">\n<h2 class=\"textblock-title\">Damaged on arrival or wrong products were sent<\/h2>\n<p><a class=\"after-header\" name=\"returns___part_3\"><\/a><\/p>\n<\/div>\n<p>If a product has arrived damaged or a wrong cushion sent, please call us immediately you receive it so we can address issues with our Couriers. It means we can do something about it quickly.&nbsp;<\/p>\n<p>We will require proof of damage and, where possible, including an image, and the specific delivery detail.&nbsp;<\/p>\n<p>A refund or replacement is sent once we have received the returned Dental Cushion.<\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col pb-3\">\n<div class=\"lead lead--large mb-2\">\n<h2 class=\"textblock-title\">Faulty products<\/h2>\n<p><a class=\"after-header\" name=\"returns___part_4\"><\/a><\/p>\n<\/div>\n<p>In the unlikely event of a product developing a fault, the Consumer Rights Act 2015 applies.&nbsp;<span style=\"text-align: var(--text-align); font-size: 1rem;\">If within warranty, a replacement will be sent once ENdynamics have confirmed the fault.<\/span><\/p>\n<p><\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col pb-3\">\n<div class=\"lead lead--large mb-2\">\n<h2 class=\"textblock-title\">Which products canNot Be Returned?<\/h2>\n<p><a class=\"after-header\" name=\"returns___part_5\"><\/a><\/p>\n<\/div>\n<p>Under the Consumer Rights Act 2015, you have the right to cancel your order for any item bought on this website for a full refund within 14 days. ENdynamics offer a 30 day No Quibble Guarantee.<\/p>\n<p>** Please note you cannot return the following for health and hygiene reasons:<\/p>\n<ul>\n<li>Dental Cushions if unsealed after delivery.<\/li>\n<li>Any &#8220;used&#8221; or potentially used products that could be a hygiene risk.<\/li>\n<li><span style=\"text-align: var(--text-align); font-size: 1rem;\">Any product made to order, bespoke or personalised to a customer specification, cannot be returned.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col pb-3\">\n<div class=\"lead lead--large mb-2\">\n<h2 class=\"textblock-title\">Action<\/h2>\n<p><a class=\"after-header\" name=\"returns___part_6\"><\/a><\/p>\n<\/div>\n<p>We request you to provide details of the Dental Cushion and delivery reference number to ENdynamics.<\/p>\n<p>You are responsible for any returned Dental Cushion until they arrive at ENdynamics. We advise proof of postage is obtained when returning any Dental Cushion to us.<\/p>\n<p>Where possible, ENdynamics refund monies to the original paying account.<\/p>\n<p>None of these Terms or Conditions affect your statutory legal rights.<\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns and Refunds Home About Need to return a product &#8211; See everything you need to know. ENdynamics Ltd., as DentalCushions.com, will offer a refund, provided the item is returned to us within 30 days of receipt. The Consumer Rights Act 2015 allows 14 days to cancel an order but we offer a 30 days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-44","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/pages\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":46,"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/pages\/44\/revisions"}],"predecessor-version":[{"id":843,"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/pages\/44\/revisions\/843"}],"wp:attachment":[{"href":"https:\/\/dentalcushions.com\/index.php\/wp-json\/wp\/v2\/media?parent=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}